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Actionable strategies on leadership, process optimization, and lean management.

The 3 Communication Patterns That Slow Leadership Teams

Your leadership team isn’t slow because people are incompetent. They’re slow because of how they communicate, and most leaders don’t even realize these mistakes. When executives spend 3 hours in

How to Give Feedback That Actually Changes Behavior

Most feedback doesn’t work. You tell someone what went wrong, they nod, maybe apologize, and then two weeks later you’re having the same conversation.  The problem isn’t that you’re being

The One Sentence That Makes People Actually Listen to You

Most leaders think they’re being clear when they are, in fact, not being clear.  You give context, explain your reasoning, walk through the background and by the time you get

The 3 Communication Patterns That Slow Leadership Teams

Your leadership team isn’t slow because people are incompetent. They’re slow because of how they communicate, and most leaders don’t even realize these mistakes. When executives spend 3 hours in